Windows: Recommended Antivirus Exclusions

Follow these recommendations to prevent antivirus interference with critical analytics system processes by adding the specified folders, ports, and services to the exclusion list on Windows.

Folders

Add the following folder to the exclusion list to prevent disruption of essential files:

C:\ProgramData\Incoresoft\

If the analytics system is installed in a different location, adjust the path to include the \Incoresoft\ folder and its contents.

Ports

Exclude these ports to maintain stable communication and data flow:

Inbound TCP:

  • 2001 for Middleware-Core
  • 4222 for NATS
  • 6333 for Qdrant
  • 6379 for Redis
  • 3020 for Process Runner Manager
  • Database port (e.g. 3306 for MySQL DB)

Outbound TCP:

  • 2001 for Middleware-Core
  • 554 for RTSP (default)
  • 4222 for NATS

Services

Ensure the following services are excluded to prevent interruptions in their operation:

  • IncoreSoft Middleware-Core Service
  • Incoresoft ProcessRunner Service
  • IncoreSoft Qdrant Service
  • IncoreSoft NATS Service
  • IncoreSoft Redis Service
  • MySQL8.0 service (if MySQL DB is used)